If you have a sore throat, ear infection, cold or other non-urgent medical condition, you can talk to your doctor online using your smartphone, tablet or computer. Online conversations allow you to meet with your doctor at any time or from any location.
For online doctor interview; You can fill out the application form on our website or call our Call Center. If your doctor requests an examination after the interview, you can get service from our home care department. If your doctor decides that a physical examination is mandatory during the online appointment, you can make your appointment via the E-Services on our website or from our call center.
It covers all the meetings you will have with our doctors on your mobile devices, computer or tablet through our system, which has the infrastructure in accordance with the criteria determined by the Ministry of Health.
Having an internet-connected smartphone, a computer with a camera or a tablet is sufficient to conduct an online doctor\’s consultation.
Your meeting will be rescheduled depending on your doctor's availability and the urgency of your situation.
All your payments are made through a virtual POS system authorized by the Banking Regulation and Supervision Agency and protected with an SSL certificate.
After your online doctor service payment, your invoice will be sent to your registered e-mail address.
Online conversations are not recorded in accordance with the Personal Data Protection Law and the principle of Patient Privacy Protection. Our doctors keep their own notes on our system.
You can share all your documents through the application where your meeting takes place, but doing this before the meeting will ensure that your conversation is uninterrupted and healthier.
